For your convenience, our most common customer questions are answered right here.
Q: Why outsource your accounting?
A: Outsourcing allows you to spend your time on what you truly were born to do, running the day to day operations of your business, not the accounting nuances. Have a professional handle the aspects of your business you cannot afford to be overlooked or inaccurate.
Q: How much will it cost me to outsource my accounting?
A: It will cost a fraction of the cost of hiring an onsite staff accountant. We complete ALL services for a set monthly fee, no hidden or variable cost from month to month. SCHEDULE A CONSULTATION and see the difference Restore Accounting can make.
Q: What if I want to pay by the hour vs. being on in one of your packages?
A: Our hourly rates are from $75 -$100 an hour. All rush jobs are $100 an hour.
Q: How does Restore Accounting accomplish all of these services?
A: All of our software and resources are protected with 256-byte bank grade security encryption. The security of your documents and information is a top priority for us.
We use the accounting system WAVE. This accounting software is an amazing comprehensive way to record, project and analyze your business’s operations. It even allows for uploading of actual receipts and stores them securely. It is not stored or loaded to your computer; it is an internet based program. There is no need to back up or physically store any of your data; WAVE does this for you. Best of all WAVE is free to our client and can move with them if they ever leave the firm.
We use Intuit Tax Online to prepare and process your tax returns. This allows us to transfer documents and tax information securely via our secure client portal.
Information coming winter 2019.
Q: Does Restore Accounting follow rules, laws and regulations when completing its work?
A: We follow Generally Accepted Accounting Principles (see below) and keep current on all tax and medical billing changes by attending seminars/training each year. We maintain our certifications with rigorous annual continuing professional education.
A: GAAP – The common set of accounting principles, standards and procedures that companies use to compile their financial statements. GAAP are a combination of authoritative standards (set by policy boards) and simply the commonly accepted ways of recording and reporting accounting information.
Q: How long will it take to get my tax return completed?
A: Because we do more than just Income Taxes, we ask for 2-3 weeks for most returns. If we are missing information and have to wait for that information, it could take up to 4 weeks.
Q: When can I get my taxes completed by Restore Accounting?
A: We take tax clients from 2/1 – 3/15 with the goal to complete all income tax returns on or before 4/15 each year.
Q: What if I need my taxes completed before 2/1 or after 3/15?
A: Please call or email us and we can refer you to an outstanding CPA Tax firm that does income tax preparation year around and will be happy to help you and meet your schedule.
Q: What is the process if I want to get my taxes completed by Restore Accounting LLC?
A: (See below)
- Email us at firstname.lastname@example.org set up your drop off appointment.
- Download the current years “Tax questionnaire” from the Pricing Tab on our website and fill it out.
- Collect all of your current year tax documents, last year’s tax return, tax questionnaire and your $100 deposit before the appointment.
- Drop off your documents to us and we will start your return with in 1 week of the drop off.
- If we have questions we will email you. This is very important because we need all answers in writing.
- Once the income tax return is complete, we will email you to set up your review meeting. This meeting can be in person or via telephone.
- Once we review your tax return we will file, print, package your documents up and you will pay your remaining balance.